Do you have any questions? Perhaps you can find the answers below. Our FAQ is the fastest way of getting assistance. Here you can read about our returns policy, how to pay for your order and what delivery options we offer.
If you cannot find an answer to your question here, you are very welcome to contact us by writing to firstname.lastname@example.org or calling us at +45 86 95 19 72. Then we will help you as soon as possible.
Some part of my product is missing - what can I do? add
If you are missing a spare part for your safety gate, then in some cases we can help you by sending you a new one. You can contact us by writing to email@example.com.
However, please note that not all spare parts can be replaced. For example, front mounted plastic fittings cannot be replaced, as they are pressure mounted and therefore the safety gate will not meet the safety standards after that part is replaced.
If that happens to be the part that you want to replace or is missing, you will have to buy a new safety gate. However, if you are short a handle, then in some cases that can be replaced.
Contact us by writing to firstname.lastname@example.org if you need advice.